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Privacy & Security

S&K Theatrical Draperies, Inc. is fully committed to protecting the privacy of browsers and purchasers of this website. By visiting SKTheatricalDraperies.com and/or SKDrapes.com, you are accepting the practices described below.  This privacy notice discloses the privacy practices for this website and applies to information collected by this website or shared by an individual via phone call, fax or e-mail. 

 

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to fulfill and ship an order. Some information is gathered automatically from your browser in order to help us comply with legal and security requirements, enhance the technical aspects of our website, and improve your shopping experience. We use social networking platforms -such as Facebook, Instagram and YouTube- which may provide us with limited contact information, access to your posts to our social network sites and usage data. Your use of these social networks are subject to their privacy policies, and you should become familiar with those policies before using them. S&K Theatrical Draperies, Inc. is not responsible for their privacy practices. We retain your personal information for as long as required to fulfill the reason why the information was gathered or to comply with our legal obligations, resolve disputes, or enforce our company agreements. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data) via website forms, that information is encrypted and transmitted to us in a secure way by using Secure Socket Layer (SSL). While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Registration 

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. 

 

Orders 

We request information from you on our order form. To buy from us, you must provide contact information and financial information as described below. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. When you sign up for an account or make a purchase we might collect information such as your name, title, organization, role within your organization, physical addresses, phone numbers, email address, preferences for receipt of marketing information, product wishlists, user name and password, credit card data, quote requests and records of previous orders or invoices. When you use our website, our servers automatically record certain information sent by your web browser. These server logs may include information such as your web request, browser type, referring pages and URLs, Internet Protocol ("IP") address and how you interact with links on the website and pages viewed.

 

Cookies 

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, we use cookies to allow your shopping cart to be saved from one browsing session to the next, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


Sharing 

We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. We partner with our vendors to provide specific services. When the user signs up for our services, we might share names, or other contact information that is necessary for the third party company to fulfill your request. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. 


Surveys & Contests 

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

 

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time and have the right to object to marketing material at any time by contacting us via info@skdrapes.com  or by calling customer service at (818) 503-0596. Additionally you can opt out of marketing e-mail by clicking on the unsubscribe link listed at the bottom of our marketing e-mail messages. You can request us to update and correct your contact and personal information.  Website users can at any time change their web browser settings to stop websites from using new cookies, however this may negatively impact the user’s browsing experience at websites that may require cookie functionality to enable online purchasing.  We highly value and respect the privacy of our customer and are fully committed to handling customer’s personal information responsibly.

This policy may be revised or updated periodically.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at  info@skdrapes.com